Results files not posting after any event

Assetto Corsa Competizione Server Manager
1

Hi.

I use https://ca.assettohosting.com which is powered by Emporer Servers.

When completing an event, it seems to sometimes log the results, sometimes not (usually not), it also doesn’t fire our discord webhook messages.

I realistically don’t know where to go for help on this as the hosting service doesn’t know what the problem is.

Is this a problem because of our host? I’ll be looking for alternatives if so.

Thank you!

2

Version v1.4.5 is the version number, seems like we are one behind.

3

Hi thanks for getting in touch. This may actually be solved by updating to v1.4.6, as per the changelog:

  • Fixed a rare issue that could cause the Manager to stop picking up new results when Discord notifications were enabled.

I can’t say for sure if this is the issue you’re experiencing without more information but it does sound likely. To get updated you would need to contact your hosting provider and ask them to arrange that for you.

If updating doesn’t seem to help we’d be happy to take a look at a debug bundle from your server to see if anything stands out to us, to get that head to the Manager → Manager Logs page then click the “Download Debug Bundle” button.

Thanks

4

This does sound like the problem, I don’t recall having the issue prior to Discord webhook notifications.
I have decided to locally host version 1.4.6 and if that works, I’ll leave it at that and ditch my server host.

If not, I’ll ask my server host to update to 1.4.6 to see if that works.

Thank you!

… does there happen to be a location with changes for each version software?

5

You’re welcome!

You can see the full version history and changelog up to the currently installed version for the Manager by clicking the “changelog” link in the footer at the bottom of any page in the Manager itself.

We also always post an announcement for new updates along with a changelog on our Discord Server.

Finally you can also opt-in for emails for new versions that include a changelog from the Account Options page: Login / Emperor Servers.

Thanks

1 Like
6

Thank you for your previous help, hoping you can answer one more LOL

I recently have been running 1.4.6 with no issues locally, works great.
However, I restarted my pc and all the presets and results are gone?

Does this only save temporary files?

7

Hi Kremesicle,

You’re welcome :slight_smile: Manager storage should not be temporary so it sounds like there is some issue here.

First of all are you running the Manager in a container like Docker? In that case you’ll need to make sure that the store directory for the Manager and the server/results folder is mounted in docker-compose.yml so that files created in the container are persisted outside of it.

If you’re not running in a container then this may be some issue with corruption of the store or the search index. In that case try going to the Manager → Manager Options page, then scroll down to the “Maintenance” section and click the Run Now button for the “Rebuild Search Indices” task.

If that doesn’t help take a look at the logs on the Manager → Manager logs page for any errors related to the store, if you’re not sure what you’re looking at we’ll be happy to look through the logs if you share them here.

Thanks

1 Like
8

This was my mistake.

During my debugging process I had two copies of the server created, I had started a different instance of it.

It is working great now, thank you.